Legal

Privacy Policy

Effective date: April 27, 2026 · Ludlow Peak LLC, Bridgeport, Connecticut

The short version

We do not collect personal data beyond what is strictly necessary to deliver your software license. We do not sell your data. We do not share your data with third parties for marketing purposes. We do not use cookies or analytics on this website.

What we collect and why

When you purchase a Ludlow Peak software license, we receive the following from our payment processor (Paddle):

Email address — used to deliver your serial number and to respond to support requests.
Name — optional, provided by you during checkout. Stored for order reference only.
Transaction ID — the Paddle order reference, stored to prevent duplicate serial delivery.

When you activate or validate a license within our software, the app sends:

Serial number — to verify your license.
Machine identifier — a non-reversible hash of your hardware, used solely to enforce the one-seat-per-license limit. We cannot identify your machine from this value.

We do not collect usage data, telemetry, crash reports, audio content, or any other information from the software.

Payment processing

All payments are processed by Paddle.com. We never see or store your credit card number, billing address, or other payment details. Paddle's privacy policy governs the handling of your payment information.

Website hosting

This website is hosted on Cloudflare Pages. Cloudflare may log standard web server access data (IP address, browser type, pages visited) as part of their infrastructure operations. This data is governed by Cloudflare's privacy policy. We do not run any analytics, tracking pixels, or third-party scripts on this site.

Data sharing and sale

We do not sell your personal data. We do not share your personal data with any third party except as described above (Paddle for payment processing, Cloudflare for website hosting). We do not use your data for advertising.

Data retention

License records (email, serial, machine activation status) are retained for as long as your license is active, and for a reasonable period thereafter for support purposes. You may request deletion of your data at any time by contacting us at [email protected]. Note that deletion of license records will invalidate your license.

Contact

Questions about this policy: [email protected]
Ludlow Peak LLC · Bridgeport, Connecticut